Berkshire Blanket "WOW" Guarantee
We stand by the quality of every blanket, throw, decorative pillow, Cuddly Buddies® product, gift, and sheet set that we offer and proudly cover them with our “Wow” Guarantee – we are confident
you will be wowed and 100% satisfied by its quality.
If they prove otherwise, please contact our Customer Care team at 800-372-2018 or use this handy form, so we can help you.
Although we follow stringent quality control processes and test all of products carefully, there are occasionally some that sneak through with quality-related issues. We want your experience with Berkshire Blanket to be only positive. In these cases, we will provide a free shipping label so you can send the product back to us at our expense. Our Quality Assurance team will confirm the quality issue, and we will provide you with a code for the purchase of a comparable replacement product on our website.
Whether purchased from us, or from another retailer, any Berkshire Blanket item labeled with our guarantee is covered for any quality issues it may have.
Our guarantee covers quality issues only, not returns- see this page for returns information.